Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
WPB COO Office
We are currently seeking a high caliber professional to join our department as Assistant Fraud Management Manager.
Principal responsibilities
- Assist to design and drive the implementation of effective fraud mitigation strategies
- Act as SME for cross line of businesses in assessing fraud risk exposure on new initiatives and providing fraud management advices
- Coordinate governance meetings and prepare management information to support management oversight
- Support local deployment of regional projects and fraud systems
- Assist to manage merchant fraud risk as an acquiring bank
- Collaborate with business teams, fraud analytics and fraud operations teams to ensure thorough consideration of fraud risk implications and mitigation in the delivery of banking products and services
Requirements
- University degree in Business Administration, Statistics, Risk Management or other relevant qualification
- Solid experience and knowledge in managing fraud risk gained in financial industry
- Knowledge in merchant fraud risk management would be an advantage
- Sound business acumen, able to make judgment with strong sense of ownership
- Excellent communication, interpersonal and organization skills
- Proficiency in both English and Chinese
- Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.