HSBC Group

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Head.

In this role, you will undertake:

Financial Management

• Own planning and tracking of financial forecasts, resource planning.
• Managing budget run-rate to forecast and reporting to IT COO and Payments Delivery Committee (PDC) on regular basis.
• Ensure optimal use of resources for attaining financial goals

 People Management

• Develop and manage high performing team to meet present and future needs
• Develop talent at all levels including opportunities for growth, stretch roles, global leadership and succession for key/critical roles.
• Attract, develop and retain talent across delivery leadership and technical/functional SME

 Delivery and Application Management

• Drive Data Analytics and reporting and migration to Cloud (Google Cloud + Big Query), Manage experience migration of key data stacks to Cloud and Hybrid Cloud solutions for Analytics and reporting
• Collaborate with Payments Operations and LOBs for reviewing/prioritizing, planning and on-time and cost effective deliveries of order-book
• Build strong productive working relationships with Payments Operations and LOBs
• Analyze and address/fix delivery issues in a timely manner
• Lead and provide direction and guidance as needed to the delivery team
• Active involvement and ownership of Support activities covering stability, efficiency and improvement initiatives
• Lead and Manage regional IT Service Management teams and liaise closely with Regional Payments Operations teams for effective service management
• Ensure IT estate including Hardware and Software are remediated before OEM end-of-life and have latest security patching.
• Proactive Management of cyber security threats, internal and external (in-country regulators like PRA, HKMA, MAS etc.) audits.
• Effective Management of audit items and their timely and satisfactory closure.

To be successful in this role, you should meet the following requirements: 

• Strong Technology experience including 18+ years of leadership experience managing both Change and Run functions in large technology organizations (Payments exp is a plus).
• Experience of managing mid-to-large teams including managers, engineers, designers, vendor resources etc. across multiple locations and geographies in matrix model.
• Ability to effectively drive and lead change in a global organization like HSBC in terms of scale, size and complexity
• Strong knowledge and experience of managing financial, operation, market and regulatory drivers impacting complex and dynamic technology environment

The successful candidate will also meet the following requirements:

• Solid understanding of global technology trends especially and Payments domain
• Sound experience of building, leading, developing and retaining high performing teams.
• Effective decision-making, influencing, critical thinking and problem solving skills
• Strong business and technology acumen, and proven experience in building a vision and developing strategy supporting the vision.
• Strong written and verbal communication skills.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India