HSBC Group

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Branch Resources Management Manager

Retail Distribution – Distribution Management Department

Hang Seng's Retail Distribution focuses on personal wealth management and financial services.  Our   one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking a high calibre professional to join our Distribution Management Department as Assistant Branch Resources Management Manager.

Principal responsibilities

• Assist to review, develop and implement staff resources and organization planning according to the roles and business direction for business growth
• Assist to devise staffing model aligning with business direction, support the team to manage staff’s recruitment and internal movement and facilitate the staff administration process
• Assist to execute retention strategies to retain staff and lower attrition
• Support the team in establishing people-related management information to facilitate decision making of senior management
• Collaborate with Human Resources Department for efficient and effective people strategies management

Requirements

• University degree in Business Administration or other related discipline id preferable
• Minimum of 3 years working experience on banking industry, preferably with experience in people resources planning and management but not a must
• Good communication, interpersonal and problem solving skills
• Strong self-motivated with ability to work under pressure
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Proficiency in both English and Chinese with sound knowledge of application software

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.