Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer_ Senior Training Coordinator.

Role Purpose:

The Training Coordinator role in Technology Academy is a Learning specialist who would provide a lot of coordination for various internal and external classroom and virtual training programmes with in HSBC Technology globally.

The incumbent will be part of the Technology Academy catering to Global Technology training needs and reports to Team Lead in Technology Academy

  • Work closely with the Team lead, other colleagues in the training team across locations, Trainers and the stakeholders from the project teams on a day-to-day basis
  • Administration of self-learning platforms
  • Engaging with different Operational teams and liaise on various Training, Learning and Metrics related initiatives through various modes such as email and telephonic conversations which requires the individual to be composed, patient and methodical at work. 
  • Liaise with Global teams and co-ordinate Technology Academy related activities end to end
  • Closely work with Business enabling teams for seamless co-ordination for training activities

Principal responsibilities

  • Technology Academy Operations
  • Administration of Self-Learning platforms
  • Manage logistics for all types of Training (Internal and External)
  • Vendor Management on various External Trainings and technology Academy programmes
  • Vetting of Fusion claims raised for External Certification
  • Maintain SharePoint records for Technology Academy learning initiatives
  • Record Learning data and metrics on a monthly basis
  • Providing support on learning paths and curricula in various technologies, domains, processes, methods and tools.
  • Training Room Management
  • Conduct and Lead meetings, sessions with stakeholders for collaborations
  • Maintain Hardware / Software Inventory
  • Ownership of Library Activities
Requirements

Requirements

  • Graduate in any stream
  • 5-7 years’ work experience in a least a Tier 2 company
  • Excellent Communication – Written, Spoken and Reading
  • Excellent in MS Office, MS SharePoint, Business Skills
  • Operational know-how and ability to multi-task diligently
  • Knowledge of Logistics and tools for different modes of training
  • Preferably from an HR / Training background

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

**Issued By HSBC Software Development Centre***