HSBC Group

At HSBC, the health and well-being of our employees remains of utmost importance.  Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York office.

About US

HSBC has been connecting Americans to global opportunities since 1865 and is one of the world’s leading international banks. We provide a full range of banking and financial services to three million customers nationwide, including individuals, businesses, institutions, and government administrations. If you’re seeking to grow your career with one of the most recognizable and valuable brands in the world, we offer many ways for you to realize your ambitions.

We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build a bank fit for the future.

The US Marketing Team uses creativity and business flair to help drive top-line revenue growth for our US Businesses by optimizing marketplace opportunities, our brand strength and customer insight. Our purpose – Opening up a World of Opportunity – explains why we exist. We’re here to use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers around the globe. We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

To help support this purpose, we are currently seeking an ambitious individual to join our US Marketing Team as Marketing Manager of Operations and Governance. This person will be charged with ensuring a consistent and iterative operational and governance approach is used across the US Marketing Team to move our team's current ways of working forward, while ensuring compliance with company policy, industry, and government regulations. The ideal candidate will have a strong operations and governance background, be well organized, work extremely well with all levels of management, and possess a thorough understanding of rules and regulations for the financial industry. This individual will also help shape the future of the US Marketing Team by continually evolving ways of working to best meet the needs of our customers and our people, both today and tomorrow. This role has direct reporting to the US Head of Marketing Operations and Governance.

To help us build a bank fit for the future while opening up your world of opportunity, apply today!

• Demonstrated understanding of operational and governance best practices, and associated controls and regulations of the financial industry.
• Strong planning, analytical, communications, decision-making, lateral thinking, influencing, interpersonal and project management skills.
• Confirmed knowledge of the banking industry, products and services supported as well as the external environment affecting them.
• Proven ability to work in a team-oriented environment and effectively influence and communicate across various business lines, units and at senior levels within the organization; history of communicating effectively within a large organization.
• High level of proficiency with Microsoft Office products, with excellent reporting and presentation skills.
• Proven ability to be a self-starter with energy and drive in a challenging and dynamic environment

Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions.

• Minimum of five years proven and progressive experience in marketing, operations, and governance or equivalent experience, three years minimum financial services or industry-specific segment preferred.
• Knowledge of the products offered in the financial services industry, as well as laws and regulations affecting their delivery.
• Bachelor’s degree in marketing, business, operations, related field, or equivalent experience.

As an HSBC employee, you will have access to tailored professional development opportunities and a competitive pay and benefits package. We work hard to ensure that our workplace is a diverse, inclusive and meritocratic environment, and we have a strong dedication to sustainability. Our Employee Resource Groups (ERGs) play a central part in life at HSBC, including the development of our employees and our connection to the communities and customers we serve. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build a bank fit for the future!

#wayup

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.