HSBC Group

At HSBC, the health and well-being of our employees remains of utmost importance.  Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York office.

The Global Head of ORR Assurance Practices and Americas Risk Steward Delivery Lead will be responsible for designing and maintaining globally consistent leading practices and tooling for impactful, effective and efficient assurance across Operational & Resilience Risk (Second Line of Defense), including use of automation, automated testing and data analytics.

The role will provide subject matter expertise and support to the Operational and Resilience Risk (ORR) Leadership Team LT, ORR colleagues. In addition, the role will aid ORR in discharging their risk steward assurance responsibilities in the Americas.

About Us

Our purpose – Opening up a world of opportunity – explains why we exist. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to build a better world – for our customers, our people, our investors, our communities and the planet we all share.

You will be responsible for:

• Providing practices for use globally by c. 400 risk stewards and contributes to standard assurance methodologies across HSBC and align to and influence other assurance providers’ practices
• Develop, implement, maintain, monitor / report and improve assurance practices and enterprise tooling (integrated to Helios, the HSBC Operational Risk system of record) for Global Operational and Resilience Risk Stewardship, including Resilience Risk controls; ORR positions itself as developing leading / highly progressive assurance practices, that are impactful, timely, effective and efficient providing a voice for timely Second Line of Defense escalation
• Develop / produce impactful but simple timely Management Information for Operational & Resilience Risk Leadership, regarding assurance coverage, timeliness, value and adherence to practices; segmented by Leadership Team Accountabilities and Legal Entities
• Establish and maintain schedules for delivery of Operational & Resilience Risk opinion across ORR globally (including Americas)
• Influence Second Line of Defense standard assurance methodologies and tooling across HSBC (Risk Stewards and Designated Assurance Functions)
• Drive continual improvement to practices and tooling for assurance, including Impact assessment of changes
• Deliver impactful and effective training and communications for assurance practices and tooling, communicating simply
• Promote use of automated testing and data analytics techniques for assurance
• Identify thematic reviews for the Americas and globally based on internal and external observations, trends emerging, or stakeholder requests and support leading and delivery of Thematic Assurance as required
• Drive embedding of assurance practices, service catalogue, and supporting tools across ORR in the Americas
• Provide prioritization, co-ordination, reporting, and escalation of work performed by Risk and Compliance Assurance Utility for the Americas and support development of test scripts where required. Provide ongoing direction, challenge of review terms of reference and reports and, provide quality assurance to ORR LT member of the controls assurance work delivered

• Proven experience and recognized leadership of assurance / audit activities and techniques in complex Financial Services organizations / Big 4
• Deep understanding of Non-Financial Risks faced by complex Non-Financial Services organizations
• Relevant external financial services credentials (e.g. CIA, CPA, ACA, ACCA, CISA)
• Experience in developing and deploying automated testing, tooling and data analytics techniques
• Experience of process mapping and delivering professional reports and presentations gained within a Financial Services Organization or Big 4 audit/consulting practice.
• Ability to cultivate relationships whilst influencing, providing adequate challenge and effecting change
• Proficient in English, both oral and written; recognized as a skillful communicator and influencer
• Proficient with Microsoft Office, including Visio
• Experience of use of design thinking and agile techniques is desirable

As an HSBC employee, you will have access to tailored professional development opportunities and a competitive pay and benefits package. We work hard to ensure that our workplace is a diverse, inclusive and meritocratic environment, and we have a strong dedication to sustainability. Our Employee Resource Groups (ERGs) play a central part in life at HSBC, including the development of our employees and our connection to the communities and customers we serve. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank for the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.