HSBC Group

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.   

Wealth and Personal Banking Chief Operating Office (WPB COO)

We are currently seeking high caliber professionals to join our department as Project Managers under WPB Business Architect & Transformation Team.

Principal responsibilities

• Lead a team of Business Analysts / Assistant Project Managers to provide project management and internal consultancy services on project /systems implementation, workflow design, and process re-engineering in various Wealth and Personal Banking business areas
• Provide PMO support on key initiatives
• Actively monitor the project scope and resources to meet the project schedule and budget
• Work closely with various stakeholders including business users, Group counterparts, operations, HTSA, SWD, audit, legal and compliance to ensure effective project implementation
• Work with various Wealth and Personal Banking businesses on project prioritization to optimize resources usage
• Proactively manage all the potential risks on projects and recommend mitigating measures if required
• Keep abreast on latest technology / best practices in banking industry and deliver changes to current processes with efficiency and cost improvement
• Foster a high engagement team to deliver good quality outputs which exceed user expectations

• University graduate in related disciplines or other relevant qualifications
• Minimum of 5 years’ relevant experience in project management
• Knowledge in retail banking business preferred, especially in Transaction Banking, Compliance and Data areas
• Previous experience as a project leader in medium-to-large scale projects and/or PMO will be an advantage
• Being proactive, innovative, with good project management, communication and analytical skills
• Proficiency in both spoken and written English and Chinese
• Ability to adopt a growth mindset and proactively identify and bring about change opportunities
• Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery

If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our  Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.