HSBC Group

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This job profile provides a broad overview of the Job Category Full Stack Engineering and is not intended to exhaustively describe the job.

Global Cloud Services at HSBC 

Role Purpose:

The full stack Engineering job is responsible for working across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service in a pod within a Technology team.

They will be required to continually enhance their skills within a number of specialisms which include front end, development, security, testing, and operational support.

This role within GCS Cross Cloud Engineering function will carry out some or all of the following activities:

• Provide support across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand.

• End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey

• Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service’s direction.

• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data.

• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality.

• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge.

• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change.

• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team,

• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.

• Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.

• Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

Key Accountabilities

This role will carry out some or all of the following activities :

• GCB 4 Full stack engineer is expected to be a self-driven contributor leading & driving global strategic initiatives into the organization by applying appropriate enterprise methodologies.
• Engineer a set of defined ‘technology defaults’ available on the CSP (e.g. infrastructure,images, logging, monitoring, application performance, scheduling, caching, networking, content delivery, containers, pipelines), making these available as code – open sourced for downstream teams to consume.
• Developing and maintaining a proactive security compliance product to ensure that CSP services are configured and consumed in a secure/compliant way.
• Ensuring the engineered solutions are following the service management approach.
• Develop patterns that are secure by design for CSP products and services and in keeping with HSBC risk and control standards.
• Work closely with ITID, GB-GFs, vendors and Cloud service providers to produce best practice, best in breed solutions, ‘As a service’ offerings.
• Contribute to the engineering community of practice promoting best practice and re-use across HSBC.
• Where and when needed, apply project management and coordination skills to lead the initiative towards resolution.
• Influencing a matrix managed project group driving actions resulting to desirable outputs.
• Provide L2/L3 support for the engineered solutions on CSPs.

• Bachelor of Technology(or equivalent) degree with 12+ years of relevant experience.
• Enthusiastic, high-energy individual, self-motivated, people-oriented and self-directed.
• Ability to build strong relationships and communicate with a wide spectrum of stakeholders including 2 level up in the organization.
• Very strong technology background in application development and architecture.
• Fair understanding of enteprise architecture, preferably in the financial services sector.
• Good understanding and exposure to the Cloud technologies and cloud service providers - GCP, AWS, Azure. Well versed with the concepts of IaaS, PaaS, SaaS, CaaS.
• Ability to automate processes using programming languages and scripting tools.
• Proven experience with Java, Python, JSON, Web Services, Powershell and Bash(or similar).
• Knowledge of CICD pipeline practices and Microservices is desirable.
• Exposure and appreciation of concepts like ‘Anything’ as a Code’ and ‘Anything as a Service’.
• Understanding of Internet concepts technologies (DNS, TCP, HTTP, Proxies, Load balancing)
• Knowledge of operating system, virtualization,security, backup, disaster recovery
• Appreciation of security, reliability, scalability and availability requirements.
• Experienced working in a globally spread matrix managed organization(or team) using Agile methodologies.

  Preferred Skills :

• Certifications in AWS, GCP or Azure including DevOps certifications are a plus.

 As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

 We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies

 We are an equal opportunity employer and are committed to creating a diverse environment.

***Issued By HSBC Software Development Centre***