HSBC Group

Pinnacle Risk Manager, HSBC Fintech

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with USD1.4 trillion in assets.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

In this role, you will:

Impact on the Business

Protect

• Facilitate robust management of both financial and non-financial risks within the Fintech and across the broader Pinnacle Venture through effective identification, assessment, management, monitoring and mitigation of risk.
• Providing second line challenge and risk oversight as well as fostering a risk awareness culture within the business.
• Ensuring risks are clearly communicated to key stakeholders as required.
• Working closely with other second line teams, both locally and in Group, to ensure comprehensive risk assessments.

Enable:

• Working closely with the business to enable its growth aspirations and the achievement of strategic goals.
• Ensuring that risks remain with appetite through appropriate risk-reward trade-offs and appropriate mitigating controls are in place.
• Facilitate risk related interactions between Pinnacle and Group Insurance.

Customers / Stakeholders 
•    Management on all key risk issues related to Pinnacle / Fintech in an effective manner.
•    Build a positive risk and compliance culture through communication and education on risk management and effective role modelling of risk capabilities and corporate values.
•    Proactively manage and communicate to key stakeholders both locally within Pinnacle as well as Group Insurance.
•    Ensuring the business understands their responsibilities in relation to risk (first line of defence accountabilities).
•    Establish and maintain strong relationships with other second line counterparts.
•    Proactively initiate regular meetings with key stakeholders to discuss progress, deliverables, issues and decisions to be made.

Leadership & Teamwork 
•    Demonstrate people and influencing skills.
•    Work with various team members (both internal / external) and leadership in an effective manner
•    Be an ambassador for the risk team internally, develop networks and find ways to make the team increasingly effective, professional and high impact.
•    Make considered decisions that protect and enhance HSBC values, reputation and business.

Operational Effectiveness & Control 
•    Proactively identify ways to improve ways of working between the business and Risk teams and challenge the status quo.
•    Clear prioritization of risk issues and regular communication to achieve efficiency.
•    Enforce good planning, proactive and delivery on time culture.

Major Challenges

To maintain broad oversight over a rapidly evolving and increasing risk profile for the Fintech and broader Pinnacle Venture.
•    To ensure risk is robustly owned within the business (1st line) against competing priorities. 
•    To ensure flexible yet effective risk management to support rapid business growth aspirations under an agile development environment.
•    To demonstrate expertise in risk management and acting as a partner to the business, showing ability to support business strategies where risks are assessed as high and helping to develop appropriate mitigating controls.
•    Influencing across functional and business boundaries, whilst balancing needs of all stakeholders.
•    To understand the continually changing needs of both external and internal customers.
•    To keep abreast of legal and regulatory developments impacting the Insurance Business and Pinnacle Venture.

Observation of Internal Controls (Compliance Policy / FIM requirements)
•The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
•The jobholder will support to implement the Group compliance policy by containing compliance risk in liaison with Pinnacle CRO, Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. 
•This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.
Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget)
Pinnacle is the flagship Insurance Asia Wealth growth initiative and forms part of the overall Asia Wealth strategy. The business is expected to significantly gain scale over the next 5 years reaching 3000 PWPs and 250m incremental VNB. 
 

Role Context (The environment and operating conditions of the role including the extent of guidance and authority)
•    The jobholder will be required to support comprehensive assessment of risk profile of the Pinnacle business.
•    Ensure that activities are carried out in accordance with the regulations of the CBIRC and other relevant statutory regulations. 
Management of Risk (Operational Risk / FIM requirements)
•       The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. 
•       The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. 
•       This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and addressing any areas of concern in conjunction with entity management