Job description
At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Buffalo, New York office.
Programme Management Office (PMO) role holders work in projects of a variety of sizes, which are single or multiple work stream, have country or global dimension, and be of both narrow and broad scope. The principal accountability of the PMO role is to run the office in carrying out project monitoring, governance and reporting activities.
PMO role holders may have direct reports which may be PMO staff, Project support staff or administration staff. PMO Managers may report to Programme or Project Managers.
The role within Digital Banking and Strategic change has a total of 13 resources reporting to it. These resources vary from Value Stream leads, Product Owners and Business Analysts. The team is broken down into 3 value streams: Lending and Limits, Wholesale Client Onboarding and Data and Analytics. The team is transitioning to an Agile WoW. The book of work encompasses all of CMB, but requires close engagement with GLCM, GB and Trade
Primary responsibilities:
- Leading all aspects of the tracking of statuses, project deliverables and milestones
- Engagement with Business Outcome Leads
- Risk and issue monitoring and escalation
- Planning and overseeing project and programme level reporting
- Management and monitoring of project governance arrangements
- Monitor, report and handle budgets and expenditure
- Implement project standards across projects
- Supervise the management of project documentation, process documents and information sources (adherence to Change Framework)
- Be a great partner with internal and external stakeholders
- Responsible for developmental activity for junior team members
- Lead the team, set objectives and provide career mentorship
- Manage programmes of work when necessary.
Our purpose – Opening up a world of opportunity – explains why we exist. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to build a better world – for our customers, our people, our investors, our communities and the planet we all share.
We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank for the future.
Requirements
Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions
Please apply if you have:
- Minimum of eight years proven and progressive project management experience supporting assigned businesses or functions
- Bachelor’s degree, or equivalent experience, in business related field. Advanced degree preferred
- Project Management Institute (PMI) certification highly desirable
- Strong managerial, problem-solving, lateral thinking, communications, project management, planning, organizational and interpersonal skills
- Proficiency with personal computers as well as pertinent mainframe software
- Proven experience with presenting proposals and project findings to senior management
- Proven ability to lead and manage staff while transferring technical knowledge to insure ongoing development of staff
As an HSBC employee, you will have access to tailored professional development opportunities to ensure the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub and paid time-off to volunteer. We work hard to ensure that our workplace is a diverse, inclusive environment with a strong dedication to sustainability. Our Employee Resource Groups play a central part in life at HSBC, including the development of our employees and our connection to the communities and customers we serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.