HSBC Group

Some careers open more doors than others. 

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.

HSBC continues to build and grow a strong and experienced Corporate/Commercial team in Continental Europe, with a network of regional offices, capable of transacting complex/cross border transactions. Leveraging the strength, scope and expertise of our global product network, HSBC is positioned as an essential partner to customers seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products/services.

We are currently seeking an experienced individual at Director Level to join our team in the role of Sr. Corporate Banking Manager (GCB 4) to provide financial services solutions to large corporate clients with sophisticated domestic and cross border banking requirements in a variety of industry sectors all over the world. 

In this role, you will:

• Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
• Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment 
• Target and develop new long-term large corporate customer relationships in a responsible and compliant manner
• Responsible for/coordinate negotiations, discussions, pitches with prospective clients and product partners
• Responsible for/coordinate a team to structure and deliver robust credit facilities for proposed transactions, identifying and mitigating key risks that will secure and protect the bank while meeting client needs
• Work closely with International Subsidiary Banking (ISB) teams across all regions to identify and deliver cross border solutions to Swiss based clients
• Collaborate with product partners to identify and match customer needs with relevant expertise, notably with Global Liquidity & Cash Management (GLCM), Global Banking & Markets (GBM), Middle Market Financial Sponsors (MMFS), CMB Origination (CMBO) and Global Private Banking (GPB)
• Take a proactive approach to client planning collaborating with product partners and senior management, as appropriate  Ensure that client plans are co-ordinated and the Client Service Teams are in place with product partners and Critical Account objectives accepted, where applicable
• Set expectations, share best practice and manage, monitor, coach and develop the junior member of the team and other stakeholders to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience
• Drive timely and accurate maintenance of customer and deal pipeline information on relevant systems, as required
• Establish an effective working relationship with the Risk Management teams, in order to validate the accuracy of the customer risk profile
• Monitor credit risk including concern lists and credit control reports, and analyse MI. Ensure early identification of problem relationships and take action where there are potential and existing problem accounts to protect HSBC interests.
• Ongoing risk monitoring in areas concerning Global Standards and Financial Crime Risk (AML, Sanctions, AB&C)
• Optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
• Deliver a high quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customer or other professionals, and always acting according to the highest professional standards
• Support a culture of client-centricity including a focus on recording client dissatisfaction and using complaints as an opportunity to improve the customer experience
• Encourage and enable constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviours that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers
• Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making
• Provide technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of HSBC and its customers e.g. operating models, procedures.
• Contribute to the development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels
• Contribute to the implementation and monitoring of the application of policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance
• Communicate and adhere to HSBC policy and procedures at all times

To be successful in the role, you should meet the following requirements:

• Bachelor degree or above
• Experience of working in Corporate/Commercial business development roles 
• A developed network of contacts in (or experience managing large corporate clients from) Switzerland is strongly preferred
• A track record of successfully targeting and developing new significant/complex business propositions that attract and entrench customers, in a fair and ethical way
• Relevant product knowledge including Corporate/Commercial lending, Global Markets and Cash Management
• Good knowledge of Customer Due Diligence and Financial Crime Risk regulatory requirements
• Ability to build effective networks both internally and externally and create opportunities for others to work collaboratively
• Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively and winning over audiences with compelling and persuasive presentations. Ensure complex information is articulated in a meaningful way to wide/varied audiences
• Self-starter with demonstrable capability to prioritise demanding workloads and deliver by due dates/within Credit timeframes
• Proven experience of leading the delivery of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers
• Experience of supporting others' performance, enabling them to achieve by providing clear direction, motivation and support
• Experience of using relevant software packages, i.e. Microsoft Excel, PowerPoint, Word
• Proficiency in relevant European languages is preferred, but not mandatory
• Due to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit

You’ll achieve more when you join HSBC.   

We are an equal opportunity employer and are committed to creating a diverse environment.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Within HSBC in Switzerland all internal candidates from Group and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

To discover more about HSBC, please check our website: https://www.hsbc.com/about-hsbc