Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Commercial Banking – Global Liquidity and Cash Management (GLCM)
Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
We are currently seeking a high caliber professional to join our department as Product Manager.
Principal responsibilities
- Manage and develop our cash management products / services to enhance customer value and raise brand awareness in targeted market segments;
- Formulate and implement business initiatives, e.g. new product proposition, campaigns, and cross sell strategy, to ensure the overall profitability;
- Provide the documentation and operational flow for launch of new or enhanced Cash Management products;
- Collaborate with key business partners to provide ongoing business support and compile regular product performance report for internal monitoring, risk assessment and recommended actions;
- Work closely with internal business units and the Group on various initiatives / activities / projects
Requirements
- University degree in Business Administration, Finance or related disciplines;
- At least 5 years’ experience in banking product development / management from corporate banking or retail banking industry;
- Strong attentiveness to detail, with ability to work independently as well as cooperate closely in a team under pressure;
- Good communication, interpersonal and organizational skills;
- Excellent command of written and spoken English, Cantonese and Putonghua;
- Excellent command of Access and Excel;
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.