Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Private Banking and Trust Services – Private Banking Department
We are currently seeking a high caliber professional to join our department as Manager, Product Development and Proposition.
Principal responsibilities
- Drive product development and proposition for Private Banking.
- Drive, develop and implement product and service initiatives for Private Bank to capture market share, enhance customer experience and maximize the profit for the Bank.
- Collaborate with different business units and external business partners to enable Private Bank to achieve the desired AOP target and business objectives.
- Enhance operational procedures to front office staff to ensure a smooth and efficient operation flow, and the compliance with relevant guidelines and regulations.
- Maintain the Bank’s and Group’s internal control systems and standards, including the adoption of relevant instruction manuals, procedures and guidelines, and timely implementation of internal and external audit points together with any issues raised by the external regulators.
Requirements
- Degree in a related discipline OR other relevant qualifications
- Around 3-5 years’ banking experience, preferably with exposure to private banking business and marketing activities
- Possess sound knowledge of application software such as MS PowerPoint
- Strong attentiveness to detail, compliance and control orientation
- Proficiency in both English and Chinese
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.