The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager Business Analyst.
In this role, you will:
- The role holder must also drive operational excellence across our businesses worldwide, achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations.
- Communicate with the relevant project teams regarding resolving technical / application issues related to delivery of projects.
- Ability to provide solution to upgrade to latest trending technologies
- Work with Engineering and operations to ensure our environment is monitored appropriately.
- Ensure SLA commitments are met, and escalate accordingly.
- Establish, document and implement the best practices in the end to end application initiation and deployment processes.
- Working for continuous improvement to achieve customer satisfaction.
- Strong experience in Payments domain with focus on cross-border, multi-format, multi-region/geography payments sourced in and out.
- Strong Understanding and prior experience of working in Product based set-up.
- Strong expertise in Payments schemes
- Should have experience in Payments domain: Domestic and International Payments, Payment routing, Cheques, Clearing & Settlement Systems (RTGS, Giro, Fedwire, BACS, CHAPS), SWIFT, Standing Instructions, Direct Debits, Bulk Payments, SEPA, Payment formats (EDI, SWIFT, SAP iDOC, ISO20022 XML, NACHA etc)
- Experience of requirement gathering at client site and creating IDD, BRD etc
- Analysis of requirements, creating Functional Specification
- Definition of Process flows, User Interface and Reports based on requirements
- Should participate in Interface Study (File and Real Time interfaces)
- Participate in demos and requirements discussions to prospective clients
- Provide functional and domain related inputs for creation of responses to RFPs
- Participate in consulting assignments in the area of Payments including coverage of channels and core banking.
- Understand Business and Operations pain areas in the area of Payments Processing, analyze and provide possible solution
- Provide solutions to enhance Operational Efficiency, Reduce Cost, Control Risk and create value-added differentiators for the customers
- Create solution presentations and present them to the clients
- Research recent advances in Payments Business and Technology on an on-going basis
- Author whitepapers about topics relevant to the Payments domain
- Contribute to creation of speaker presentations about Payments for specific events
- Contribute to the thought leadership in the company
- Provide inputs and guidance to roadmap for the Global Disbursements Futuristic payments platform
To be successful in this role, you should meet the following requirements:
- Bachelor’s/Master degree (in Science, Computers, Information Technology or Engineering)
- At least 14 years of experience and strong knowledge and experience in Agile discipline and the ability put the discipline into practice
- Adhere to Agile ways of working and Scrum framework.
- Good experience in status reporting to stakeholders
- Excellent multitasking ability - Must have ability to track multiple issues, effectively manage time and competing priorities, and to drive results through partner organizations.
- Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently
- Excellent Payment domain skills, preferably a background of a banker in the Payments area or a BA for top banking sector clients in a top IT firm with total experience between 14-16 years.
- Experience of working as Business Analysis in the Payments Space on at least 2 large project of 1+ year duration
- Proven analytical skills, demonstrated in earlier engagements with Tier 0 and above customers
- Ability to understand Business requirements, appreciate the pain areas and create apt solutions
- Solutioning skills and experience of large scale solution design on at least 2 projects
- Knowledge of and experience of working with multiple Payment schemes across the world
- Familiarity with regulations like PSD, AML, OFAC
- Should also possess basic understanding of Collections, Receivables and Liquidity
- Ability to communicate effectively, good presentation skills
- Good written communications desirable
- Good Networking skills with product, partners and other departments
- Good personality, confident in mannerism and speech, passionate about area of expertise
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India