Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Wealth and Personal Banking – Chief Administration Office
Hang Seng’s Wealth and Personal Banking (WPB) Chief Administration Office is a team of experienced banking professionals who strives for delivering time-to-market and efficient support and monitoring to support business growth.
Chief Administration Office is dedicated to implement, monitor and track business performance, prepare management information and reporting of WPB businesses for top management and coordinate project implementation in accordance to the bank’s strategies.
We are currently seeking a high caliber professional to join our department as Assistant Business Support Manager.
Principal responsibilities
- Carry out Hong Kong Monetary Authority (HKMA), Securities and Futures Commission (SFC), and HK Insurance Authorities (HKIA) license administration activities for business units, activities include document checking, competence assessment, license registration, deregistration, change of particulars, etc.
- Act as a gatekeeper or primary point of contact roles for license administration works
- Be a subject matter expert in license administration field
- Assisting with the execution of business initiatives and activities in support of business aims
Requirements
- University graduates in related discipline
- Less academically qualified candidates with relevant working experience will also be considered
- Minimum of 1-year work experience preferably in the banking industry, with good knowledge of business management and operations management
- Strong self-motivation, excellent communication, negotiation and interpersonal skills
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
- Strong problem solving and negotiation skills, plus ability to work under pressure
- Proficiency in both English and Chinese, fluency in Putonghua an advantage
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.